Privacy Policy

We know that privacy is important to you. Your privacy is important to us too. This Notice explains how EMPACT Analytical Systems Inc. and its affiliates collect information from or about you when you visit the websites or any applications that link to this Notice, and how we use, maintain, protect and disclose that information. Should you have any questions about this Notice or our privacy practices more generally, please email us at info@empactanalytical.com.

Personal Information We Collect

We collect some information directly from you when you voluntarily provide it to us, for example:

Client Services/Customer Care/Technical Assistance and Other Inquiries: such as, questions or comments you submit through online forms or via email.  For instance, if you contact us by email, we may preserve the conversation in our database and/or keep summaries or notes of the inquiry.

Applicant Information: information you provide in connection with career opportunities, such as your resume, cover letters and demographics.

Other Information You Provide: any other information you may provide to us directly through our websites for things such as social media.

EMPACT Analytical Systems Inc. collects other information online automatically when you visit our websites or applications. This can include things like:

Device Information: including your IP address, browser types, operating system, device types and device IDs or advertising identifiers.

Usage Information: such as your browsing activity while on our websites or applications, what pages you visit and what you click, forms you complete or start to complete, search terms you use, whether you open emails and interact with content, access times, error logs and similar information.

How We Use Personal Information That We Collect

We may use your personal information:

• as reasonably necessary and proportionate to fulfill the purposes for which the information was provided
• to provide information, products or services
• to audit and measure user interaction with our websites, so we can improve the relevancy or effectiveness of our content and messaging
• to develop and carry out marketing, advertising and analytics
• to detect security incidents or monitor for fraudulent or illegal activity
• debugging to identify and repair errors
• to comply with laws, regulations or other legal process

We may also use your personal information to:

• provide you with the services and products you request or that have been ordered
• respond to your questions and otherwise provide support you request.

How We Share Your Personal Information

We may share the information we collect as described below. When we share information, either within our company or with others, we take steps to require any recipients to uphold similar protections for information as that provided by EMPACT Analytical Systems Inc.

Within EMPACT Analytical Systems Inc.: We may share your information with other EMPACT Analytical Systems Inc. employees to discuss strategies for marketing practices and other affiliated marketing tactics. 

For Legal Purposes: We may disclose relevant information as may be necessary or required for legal, compliance or regulatory purposes. This includes, for example, disclosures that are required to: (i) respond to duly authorized information requests of police and governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) investigate and help prevent security threats, fraud or other malicious activity; (iv) enforce/protect the rights and properties of Quest or its subsidiaries; (v) protect the rights or personal safety of EMPACT Analytical Systems Inc., our employees, and third parties; or protect the security of our websites, systems, information, premises or property.

Cookie Notice

Our websites, like almost all other websites, use cookies and other technologies to collect and share information. 

Keeping Your Information Secure

EMPACT Analytical Systems Inc. has adopted physical, technical and administrative measures that are designed to prevent unauthorized access or disclosure, maintain data accuracy, and ensure appropriate use of personal information. We cannot, however, ensure or warrant the security of information. No security measures are infallible.

Links to Other Sites

Our websites may contain links to other websites that we do not own or operate. If you access those links, you will leave our website. EMPACT does not control those third-party websites or their privacy practices, which may differ from ours. We do not endorse or make any representations about third-party sites, including about the content or security of those sites. The information you choose to provide to or that is collected by these third parties is not covered by this Privacy Notice. We therefore recommend that you review the privacy notice of any third-party websites.

Children’s Privacy

We do not knowingly collect information from children (as defined by local law), and we do not target our websites or applications to children. If we learn that we have collected any information from children, we will delete it. 

Non-Discrimination Notice

EMPACT Analytical Systems Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. EMPACT does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Updates To This Privacy Notice

From time to time, we may change this Privacy Notice. If we make changes, we will revise the “Last Updated” date at the bottom of this Notice. We encourage you to review this Notice periodically to be sure you are aware of those changes. Changes will become effective as of the “Last Updated” date below.

Last Updated: April 19, 2024